Cookie Policy
Last Updated: August 9, 2025
This Cookie Policy explains how Wheloraqis ("we", "us", or "our") uses cookies and similar tracking technologies when you visit our website at wheloraqis.com. This policy helps you understand what cookies are, how we use them, and the choices you have regarding their use.
What Are Cookies
Cookies are small text files that are placed on your computer or mobile device when you visit a website. They are widely used to make websites work more efficiently and provide information to website owners. Cookies enable the website to remember your actions and preferences over a period of time, so you don't have to keep re-entering them whenever you return to the site or browse from one page to another.
How We Use Cookies
We use cookies for several purposes to enhance your experience on our platform and improve our educational services. Our cookies help us understand how you interact with our website, remember your preferences, and provide personalized learning experiences.
Essential Cookies
These cookies are necessary for the website to function properly. They enable core functionality such as security, network management, and accessibility. Without these cookies, services you have requested cannot be provided. Essential cookies do not require your consent as they are strictly necessary for delivering our educational platform.
Examples include cookies that enable you to log into secure areas, use course navigation features, and access your learning dashboard.
Performance and Analytics Cookies
We use performance cookies to collect information about how visitors use our website. These cookies help us understand which pages are most popular, identify technical issues, and measure the effectiveness of our educational content. All information collected by these cookies is aggregated and anonymous.
This data helps us improve course delivery, optimize learning paths, and enhance the overall user experience on our platform.
Functionality Cookies
Functionality cookies allow our website to remember choices you make and provide enhanced, personalized features. These may include remembering your language preference, course progress, learning preferences, and customization settings.
These cookies help create a more personalized learning experience by remembering your settings when you return to our platform.
Targeting and Advertising Cookies
We may use targeting cookies to deliver relevant advertisements and track advertising campaign performance. These cookies remember that you have visited our website and may be used to build a profile of your interests. They are usually placed by advertising networks with our permission.
These cookies help us show you information about courses and programs that may be relevant to your educational interests and career goals.
Types of Cookies We Use
Session Cookies
Session cookies are temporary cookies that remain in your browser only until you leave our website. They are deleted automatically when you close your browser. We use session cookies to maintain your login status and track your progress through course materials during a single session.
Persistent Cookies
Persistent cookies remain on your device for a set period or until you manually delete them. We use persistent cookies to remember your login information, course preferences, and settings for future visits. This enables a seamless experience when you return to our platform.
First-Party Cookies
First-party cookies are set directly by our website. We use these to operate our educational platform, authenticate users, and deliver personalized learning experiences.
Third-Party Cookies
Third-party cookies are set by external services we use on our website. These may include analytics providers, payment processors, video hosting platforms for course content, and live session tools for instructor interactions. These third parties may use cookies to track your activity across different websites.
Cookies We Use
Below is a detailed list of the categories of cookies we use on our platform:
| Cookie Category | Purpose | Duration | Type |
|---|---|---|---|
| Authentication | Verify user identity and maintain secure login sessions | Session or up to 30 days | Essential |
| Course Progress | Track lesson completion and learning path advancement | Up to 1 year | Functionality |
| User Preferences | Remember language, timezone, and display settings | Up to 1 year | Functionality |
| Analytics | Measure website usage and course engagement metrics | Up to 2 years | Performance |
| Live Session | Enable real-time interaction with instructors and group classes | Session | Essential |
| Payment Processing | Facilitate secure course enrollment and transaction processing | Session | Essential |
| Marketing | Deliver relevant course recommendations and promotional content | Up to 1 year | Targeting |
| Video Playback | Stream course videos and remember playback settings | Session or up to 6 months | Functionality |
Third-Party Services
We work with trusted third-party service providers who may set cookies on our behalf to deliver their services. These partners include:
Analytics Providers: Help us understand how users interact with our educational platform and measure course effectiveness.
Payment Processors: Enable secure enrollment and subscription management for courses and learning programs.
Video Hosting Services: Deliver high-quality video content for course materials and instructor presentations.
Live Communication Tools: Facilitate real-time interaction during group sessions and one-on-one instruction with teachers.
Advertising Networks: Display relevant course information and educational opportunities based on your interests.
These third parties have their own privacy policies and cookie policies. We encourage you to review their policies to understand how they use cookies and process your information.
Your Cookie Choices
You have several options to manage and control cookies on our website:
Browser Settings
Most web browsers allow you to manage cookie preferences through their settings. You can typically set your browser to refuse all cookies, accept only certain cookies, or notify you when a cookie is being sent. Please note that if you disable or refuse cookies, some parts of our website may become inaccessible or not function properly, particularly features related to course access and learning progress tracking.
Cookie Consent Tool
When you first visit our website, we present a cookie consent banner that allows you to accept or decline non-essential cookies. You can modify your preferences at any time by accessing the cookie settings link available in the footer of our website.
Opt-Out of Targeted Advertising
You can opt out of targeted advertising cookies through industry opt-out mechanisms and tools. This will not prevent you from seeing advertisements, but the ads you see may be less relevant to your educational interests and goals.
Mobile Device Settings
If you access our platform through a mobile device, you can manage cookies and tracking preferences through your device settings. Mobile operating systems provide options to limit ad tracking and manage app permissions.
Impact of Disabling Cookies
If you choose to disable cookies, please be aware that certain features of our educational platform may not function correctly. Specifically, you may experience:
Inability to stay logged in to your account or maintain session continuity during course activities.
Loss of personalized learning path recommendations and customized course suggestions.
Difficulty accessing saved course progress and completed lesson history.
Reduced functionality in interactive features such as live sessions with instructors and group collaboration tools.
Repeated requests to enter preferences and settings each time you visit the website.
How to Control Cookies in Your Browser
Most browsers provide options to view, manage, and delete cookies. Below are general instructions for popular browsers, though specific steps may vary depending on your browser version:
Chrome: Navigate to Settings, then Privacy and Security, then Cookies and Other Site Data.
Firefox: Go to Options, select Privacy and Security, then manage Cookie and Site Data settings.
Safari: Open Preferences, click Privacy, and manage cookie preferences and website data.
Edge: Access Settings, choose Privacy, Search, and Services, then manage Cookies and Site Permissions.
For detailed instructions specific to your browser, please consult your browser's help documentation or visit the browser developer's website.
Do Not Track Signals
Some browsers include a Do Not Track feature that signals to websites that you do not want your online activities tracked. Currently, there is no universal standard for how websites should respond to Do Not Track signals. We do not currently respond to Do Not Track signals, but we provide you with choices about cookie usage through our cookie consent tool and this policy.
Updates to This Cookie Policy
We may update this Cookie Policy from time to time to reflect changes in our practices, technologies, legal requirements, or other operational needs. When we make changes, we will update the "Last Updated" date at the top of this policy. We encourage you to review this policy periodically to stay informed about how we use cookies.
If we make material changes to how we use cookies, we will provide notice through our website or by other means as appropriate, and obtain your consent where required by applicable law.
Cookies and Learning Analytics
As an educational platform, we use cookies to enhance learning outcomes and provide insights into educational progress. These cookies help us:
Track course completion rates and identify areas where learners may need additional support.
Measure engagement with different teaching methods and course materials to optimize educational content.
Personalize learning paths based on your progress, performance, and learning style preferences.
Facilitate collaboration features that connect learners with instructors and peers for group learning experiences.
Analyze the effectiveness of our adaptive learning technology that adjusts difficulty based on individual performance.
International Data Transfers
Our website is accessible to users throughout the country and potentially from other regions. Cookies may facilitate the transfer of information across borders. When you use our website, you acknowledge that cookies may be used to transfer data internationally in connection with providing our educational services.
Children's Privacy
Our platform may be used by learners of various ages. We are committed to protecting the privacy of younger users. If our services are used by children, we ensure that cookie usage complies with applicable regulations regarding children's online privacy. Parents and guardians should review this policy and discuss cookie usage with younger learners who use our platform.
Contact Us
If you have questions about this Cookie Policy or how we use cookies on our platform, please contact us:
Wheloraqis
32 Lexington Drive
Bella Vista NSW 2153
Australia
Phone: +61412339575
Email: support@wheloraqis.com
We are committed to addressing your concerns and helping you understand how cookies enhance your learning experience on our platform.
Additional Information About Cookies
Cookie Lifespan and Renewal
The duration that cookies remain on your device varies depending on their type and purpose. Session cookies expire when you close your browser, while persistent cookies remain until their expiration date or until you delete them manually. Some cookies may be renewed each time you visit our website to extend their lifespan and maintain functionality.
Security and Cookies
We implement security measures to protect the information stored in cookies. Authentication cookies are particularly protected to prevent unauthorized access to your account and learning data. However, you should also take precautions such as using secure passwords, logging out after using shared computers, and keeping your browser updated.
Cookie Auditing
We regularly audit the cookies used on our platform to ensure they serve legitimate purposes and comply with our privacy commitments. This includes reviewing third-party cookies to verify they meet our standards for data protection and user privacy.
Similar Technologies
In addition to cookies, we may use similar technologies such as web beacons, pixels, and local storage to enhance functionality and gather information about usage patterns. These technologies work similarly to cookies and are governed by this Cookie Policy. They help us deliver course content efficiently, track feature usage, and improve the learning experience.
By using our website, you consent to the use of cookies in accordance with this Cookie Policy. If you do not agree with our use of cookies, you should adjust your browser settings or discontinue use of our platform.